#Samsung dvr cannot access menu to set clock hdm how to#
I do not know how to unplug/plug the two large ribbon cables so I left those alone and just disconnected the to black ribbon cable. The computer board is slightly more difficult. Rescrew the screw and re-insert the ribbon cables. Re-insert the board making sure all the clips are aligned and properly grasp the aluminum casing. I carefully cleaned the clips with a little isopropyl alcohol and a cotton swab. You can then gently slide the board towards you (towards the bottom of the unit). Unscrew the screw and disconnect the two ribbon cable connections by squeezing the ends and GENTLY pulling them out. The power board has one screw holding the board in place. These clips also are the grounding mechanism to the metal frame. Both boards are held to the frame using metal clips. Gently lift off the speakers and place just slightly away from the boards careful not to damage the connections/wiring. On the botton left and right are the speakers. Once the back is off, you will see two boards one is for power the other is the computer. Note also that there are no screws holding the back cover. I inserted the card and very gently, but with some force to start 'popping' off the back cover. On the two sides of the monitor are arrow. Note: The credit card may become damaged beyond use. An old plastic credit card will work also. If you do not have the tools (plastic spudger) to remove, I used an old coated insurance ID. Be sure power is unplugged from the monitor as there are voltages that can kill. An eBayer by the name of Vijay messaged me a solution and has so-far, worked.ĭisclaimer: The following are repair suggestions and you must do this at your own risk. I immediately posted it on eBay with a description of the issue. The issue may be a mechanical/grounding issue.īackground: I purchased a pallet of defective monitors, one of which was an 32" Samsung M7 NIB. I did order a different mini DisplayPort to HDMI as the Insignia may not support 60Hz even though it supports UHD.įor those experiencing this issue on monitors that are out of warranty, there may be hope. Insignia Mini DisplayPort to HDMI Adapter (box says "For Mac") If the community has any thoughts on why I'm only getting 30Hz refresh rates, I'm open to suggestions. Hopefully, someone at Samsung can ship a new set of cables or can use the remote management feature to help troubleshoot the issues. If Samsung support sees this thread, please reply back because I'm wondering if my cables are simply defective.at least I hope that's what it is. But in the land of various USB specs, pushing so many pixels, various different types of cables, it's so much more difficult to troubleshoot issues as the failure could be anywhere or anything. I can hear the chime that the computer has detected a device plugged in, but device manager doesn't pick up the monitor and the monitor doesn't detect a source. Upon researching why my setup is maxing out at 30Hz, switching to HDMI to mini-DP, the USB-C stopped working all together. Upon initial unboxing, I plugged the cable into my laptop, the image would flicker on and off, and at some points, half the screen would get jittery.
Another thing that leads me to the quality of the cable is the fact the provided USB-C cable doesn't work. While troubleshooting, I unplugged/re-plugged the power in the back hoping to get a power cycle reset so I'm fairly certain the power plugged was seated correctly.
So now I'm wondering, if the monitor's attempt to power was due to inadequate voltage, caused by the flex of the cable. Suddenly, the monitor came back to life, blanked out again, and came back after I had to readjust the cables when the cable management strap became a loose. While on the phone, I reposition my monitor to find a button the support representative asked for. I recorded my own video in order inform support. I shared a review over on 32" Smart Monitor With Mobile Connectivity Monitors - LS32AM702UNXZA | Samsung US (as of 1:04 PM EST it hasn't posted) where I was encountering the same issue as.
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